Privacy Policy

Personal Data That We Collect

entrustIT collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an entrustIT account, administer your organisation’s service portal or contact us for support. We get some of it by recording how you interact with our products by using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties.

How We Use Personal Data

entrustIT uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalise your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorised. We also share data with entrustIT-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of entrustIT.

How to Access & Control Your Personal Data

You can view, edit or delete your personal data online for many entrustIT products. You can also make choices about entrustIT ‘s collection and use of your data. How you can access or control your personal data will depend on which products you use.

You can always choose whether you wish to receive promotional emails, SMS messages, telephone calls and postal mail from entrustIT.

Cookies & Similar Technologies

entrustIT uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; combat fraud; and analyse how our websites and online services are performing.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

Notice to End Users

Most entrustIT products will be provided to you by your organisation. Your use of entrustIT products may be subject to your organisation’s policies, if any. If your organisation is administering your use of the entrustIT products, please direct your privacy enquiries to your administrator. When you use social features of such products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the entrustIT product. entrustIT is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organisation you are affiliated with, such as an employer or school, to access entrustIT products or services, the owner of the domain (e.g. your employer) associated with your email address may: (i) control and administer your entrustIT online services account and (ii) access and process your data, including the contents of your communications and files.