Our Story
Founded in 2006, entrustIT was born from the combined insights of two brothers with extensive experience in large-scale enterprise IT.
Empowering businesses through tailored technology
Recognising the power of technology to empower businesses of all sizes, the brothers set out to create a tailored and accessible approach for midmarket companies.
This foresight and dedication positioned entrustIT as a pioneer in the early days of cloud computing, establishing a track record of delivering innovative solutions for a growing market.
Initially, convincing businesses of the cloud’s future potential posed a significant challenge. Yet, through unwavering conviction and dedication, entrustIT secured early adopters who remain valued partners today. This testament to trust, the company’s core value, is a source of immense pride.
Over the years, entrustIT has evolved significantly. International accreditations and award-winning projects showcase a commitment to excellence. The strategic acquisition of like-minded regional MSPs gave birth to the entrustIT, a network of six businesses now spanning the UK. This unique model seamlessly unites the nurturing support of local presences with the collective expertise of a national entity. Today, entrustIT remains family owned and privately funded, with three generations represented in all areas of the company.
At the heart of entrustIT lies a passion for people. Our helpdesk boasts friendly, technically adept engineers renowned for their exceptional customer service. Field engineers crisscross the nation, ever-ready to assist in times of need. Meanwhile, dedicated consultants work tirelessly within client boardrooms, driving growth and success.
Ultimately, entrustIT’s focus remains unwavering: you.
Whether you’re a business seeking streamlined operations, a talented individual ready to join our team, or a potential partner eager to collaborate, we extend a warm welcome. We invite you to discover the difference trust, expertise, and dedication can make in your unique journey.
Meet our Founders
Jeff and Matthew Dodd have worked together for most of their careers. After long and successful spells as executives in the Financial Services industry, they decided to transfer what they had learned into their own business. Today, they continue to lead our team.
Jeff Dodd
Group CEO
Initially an Operations Director, Jeff transitioned into roles as an IT and facilities director for some of the largest companies in the UK insurance underwriting market. Jeff was responsible for all IT & facilities decisions for a company employing over 2,000 people with an annual turnover of £750M.
Jeff later held a senior position in an insurance industry think-tank, as well as a handful of board positions in companies across the UK and Europe.
Through his career, Jeff has been involved in the acquisition of over 90 companies, including provision of new IT systems and integration projects involving hundreds of staff at a time.
Outside of the office, Jeff is a keen powerboater and skier. He also devotes some of his time to volunteer work for causes close to his heart.
Matthew Dodd
Group CTO
Matthew discovered a passion for computing early in his career. Working in financial services, he developed a rich base of IT skills across the whole spectrum. From stints as a developer, network engineer, technical architect, trainer, consultant, and team manager, Matthew has seen and done it all.
Matthew has a broad experience of Windows & Unix server environments, server-based computing, networking, and all aspects of internet technologies. As well as being a project manager he holds qualifications in ITIL service management and technical certifications with Microsoft, Citrix, Novell, Cisco, and many others.
Matthew has held senior technical positions at companies in the financial services, retail, and leisure industries. Each of these roles made Matthew responsible for projects affecting thousands of users across the UK.
Matthew has two children and also devotes a portion of his time to volunteer work for causes that matter to him.
How our approach is different
Led by seasoned veterans who have built complex IT environments for thousands, we understand the crucial link between technology and business goals. Every meticulously planned, rigorously costed, and passionately supported project reflects this deep understanding.
Stability is our cornerstone. With private ownership and management, we maintain a long-term vision free from shareholder pressures. Our focus? Delivering exceptional service to empower your success, not enriching investors.
We meet you on your terms, whether through a friendly phone call, a detailed email, or a personal visit to your workplace. Our interconnected network of offices and field engineers blankets the UK, ensuring prompt, professional assistance wherever you are.
Beneath the expertise lies a human face. We’re friendly, down-to-earth people who find real joy in both technology and the clients we serve. We believe in genuine connections, not impersonal service tickets.
