Managed IT services and IT support for businesses in Medway, including Chatham and Gillingham.

Managed IT services and Consultancy Medway (Chatham/Gillingham), Kent

The Medway towns — including Chatham, Gillingham, Rochester, and Strood — form one of the largest urban areas in the South East outside London. With a strong manufacturing, logistics, healthcare, and professional services economy, Medway’s businesses need reliable, proactive IT support. entrustIT provides managed IT services to Medway organisations from our East Grinstead office, serving the wider Kent area.

20 years experience

With over 20 years’ experience and a broad range of IT solutions available to our customers, it’s no wonder our clients report satisfaction scores above 94%.

We serve Medway (Chatham/Gillingham) and the surrounding area from our East Grinstead, West Sussex office, providing local expertise backed by the resources of one of the UK’s fastest growing Managed Service Providers.

Midrange House
Charlwoods Road,
East Grinstead, RH19 2HG,
United Kingdom

Services from Medway (Chatham/Gillingham)

IT Support

IT Consultancy

Microsoft Cloud

Cyber Security Services

Smart Buildings

Networking

Electrical

Use data-driven insights to make informed decisions and drive growth. We provide data analytics solutions to help you understand your business better and identify opportunities for improvement.

Telecoms

Electrical

Private Cloud

Locations Served From Medway (Chatham/Gillingham):

Counties:

Towns & Cities:

Why Choose entrustIT?

Medway’s diverse business base has a wide range of IT needs, and entrustIT is equipped to meet all of them. From the manufacturing and logistics businesses in Chatham to the healthcare and professional services organisations across the Medway towns, we provide managed IT services tailored to your sector and your scale.

We believe IT support should be proactive, not reactive. Our monitoring tools watch your systems around the clock, our team resolves 86% of tickets within the first hour, and our account managers work with you on longer-term IT strategy — so you’re always ahead of the curve, not catching up.

IT Support Services Offered by entrustIT in Medway

Choosing IT support in Medway with entrustIT means partnering with a provider that understands the needs of local businesses and delivers reliable, proactive solutions. With over 20 years of experience and strong ties to the Kent business community, entrustIT combines deep technical expertise with a personal, customer-focused approach.

Our team operates from our East Grinstead office, serving businesses across the Medway towns including Chatham, Gillingham, Rochester, and Strood, as well as the wider Kent area including Sittingbourne, Faversham, and Maidstone. This ensures your business benefits from both efficient remote assistance and rapid on-site service when required, helping to minimise disruption and keep your operations running smoothly.

Unlike traditional IT providers, entrustIT takes a proactive approach. We don’t just fix problems — we work to prevent them through around-the-clock monitoring, regular maintenance, and strategic IT planning. With 86% of tickets resolved within the first hour, our team is built to respond quickly and keep your business moving.

From cyber security and Microsoft Cloud to networking and smart buildings, our services are fully tailored to your business needs. Whether you’re in manufacturing, logistics, healthcare, or professional services, we provide managed IT services matched to your sector and your scale — giving Medway businesses the confidence to focus on growth, knowing their IT is in expert hands.

CASE STUDY

Harvey Jones Kitchens

Harvey Jones Kitchens has been established for more than thirty-five years, and in that time have designed and handcrafted more than fifteen thousand kitchens.

View Study

FAQs

Q: Where is entrustIT based, and how quickly can you reach businesses across the Medway towns?

A: We operate from our East Grinstead office, serving Medway and the wider Kent area. Our engineers can reach Chatham, Gillingham, Rochester, Strood, and surrounding areas promptly when on-site support is required.

Q: What managed IT services does entrustIT offer to businesses in Medway?

A: We provide a full range of services including IT support, cyber security, Microsoft Cloud, networking, telecoms, private cloud, smart buildings, and consultancy. Every solution is tailored to your organisation’s size, sector, and objectives.

Q: Does entrustIT have experience supporting businesses across Medway’s key industries?

A: Yes — we work with businesses across manufacturing, logistics, healthcare, and professional services. We understand the specific IT demands of each sector and build our managed services around the needs of Medway organisations.

Q: How quickly does entrustIT respond to IT support issues for Medway businesses?

A: We resolve 86% of tickets within the first hour and monitor systems around the clock. Our proactive approach means many issues are identified and resolved before they have any impact on your operations.

Q: How can a Medway business get started with entrustIT’s IT support services?

A: Simply book a free consultation with our team. We’ll assess your current setup, identify any gaps, and recommend the right services — with no obligation.

We were very impressed with entrustIT, they took the time to get to know our business, understand our issues and objectives, and put forward a proposal that would deliver against both our immediate and long-term objectives.”

Darren Woolsgrove, COO
Harvey Jones Kitchens