entrustIT’s expertise and professionalism helped us reach the next stage of our AV evolution”
Gideon Tester
Business Digital Systems Manager
Altro
Global leaders in facilities management
Founded in 1919 and family owned, Altro Limited is a global leader in the manufacture of premium flooring and wall cladding systems for the construction and transport sectors.
For over a century, Altro has been at the forefront of innovation. As a family-founded organisation, the company is guided by a clear set of values and a design philosophy influenced by the Bauhaus movement—balancing quality, form and function to place people’s needs at the centre of every solution. This human-centred approach underpins Altro’s response to the demands of modern, 21st-century environments.
By combining contemporary design with high-performance functionality, Altro delivers solutions that enhance the way people live and work across a wide range of global markets.
The organisation has experienced rapid and sustained growth while continuing to uphold and promote the family values that underpin its culture and contribute to an exceptional stakeholder experience.
The challenge
Altro Ltd identified the need to formalise an Audio Visual (AV) and ICT refresh strategy across its meeting rooms, boardrooms, and a number of high-profile, client-facing spaces. Following a successful tender process, entrustIT was appointed to demonstrate and validate a range of tailored solutions aligned to Altro’s operational and strategic requirements.
A key objective was to standardise boardroom technology across multiple geographical locations, ensuring a consistent user experience and familiarity for staff regardless of site.
entrustIT was subsequently commissioned to deliver a multi-site AV refresh programme across Altro’s key client and employee environments, including meeting rooms, boardrooms, reception areas, and client-facing spaces. The solution was required to be intuitive for users of all technical abilities, while providing enhanced functionality such as wireless presentation and screen sharing from any device, including iOS, Android, Windows, and macOS platforms.
The overall specification was structured into three distinct tiers to reflect differing use cases and environments: high-end, customer-facing boardrooms; mid-tier, high-profile internal boardrooms; and entry-level solutions for mobile or internal-only meeting spaces.
The solution
entrustIT designed and delivered a solution that precisely aligned with Altro’s requirements across all usage tiers. The platform was centred on VIVIDtouch interactive touchscreens with integrated Windows PCs, providing the required functionality to support device and operating system mirroring, rapid start-up, and both wired and wireless collaboration using the Microsoft Office suite.
Audio performance was tailored to room size and use case. Larger spaces were equipped with state-of-the-art Bose sound systems, while smaller meeting rooms utilised the VIVIDtouch displays’ integrated 2 × 10W speakers, delivering clear and consistent audio throughout.
The inclusion of an integrated Windows PC enabled an all-in-one video conferencing solution using Skype for Business, eliminating the need for multiple cable connections or manual source switching when presenting content or initiating video calls.
Centralised control was delivered via the Kramer K-Touch control platform, enabling IP-, IR-, and RS232-connected devices to be operated from a tablet interface. This ensured presenters could start meetings and manage room technology quickly and intuitively, with minimal setup.
Standardising a consistent hardware specification across multiple geographical sites has ensured a uniform user experience, allowing staff at all levels to become familiar and confident with the technology. This replaced a previously fragmented environment of mixed hardware, varying connection methods, and inconsistent presentation workflows.
By delivering fully integrated, best-of-breed solutions rather than standalone hardware, entrustIT supported Altro in defining and executing a clear AV strategy. This approach ensured a bespoke, future-ready deployment aligned with both current operational needs and long-term collaboration requirements.
The benefits
DWM delivered the works to a tightly managed programme defined by LLAOL, coordinating on-site engineering resources alongside multiple contractors delivering parallel services.
Effective planning and collaboration ensured the installation was completed smoothly, with minimal disruption to the airport’s day-to-day operations.
As a result, London Luton Airport now benefits from a highly modern, technically advanced security solution that supports the ongoing safety of passengers and staff. This capability is underpinned by an Excel infrastructure platform, backed by a comprehensive 25-year warranty, providing long-term assurance and resilience.
