[vc_row][vc_column width=”1/1″][vc_column_text]Do you need technical support in your business? Then look to entrustIT’s hosted technical support in the UK. From support desk services to larger telecoms providers, our services provide the additional IT support your company needs to run smoothly.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_column_text]

What is hosted technical support in the UK?

Hosted technical support enables us to manage your IT systems using a cloud-based server. Our Cloud servers work by accessing your IT information anywhere in the UK as long as there is an internet connection. From hosting desktop data to finding solutions to your IT problems, our hosted technical support in the UK has improved the functionality of businesses nationwide.

Read through the benefits of our hosted desktop service to see what our cloud services will for you.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_column_text]

Our UK hosted technical support

If the efficiency of your service and SLA targets are affected by technical problems or you are overwhelmed by the multitude of incoming IT calls, then let our UK hosted technical support help.

We act as an additional support desk for all of your IT queries whether it is in-house, or you are an IT service to a third party.

How does it work?   Great IT Support

Depending on the level of service that you require, entrustIT will host a series of IT facilities that will meet the schedule and service level agreement that has been set. Our technical hosted support features will expand to include the following services:

  • Additional assistance in a specific project
  • IT support calls
  • IT advice in peak times

We have in place a ticketing system that enables us to log and record all calls on our server. At this point, we listen to the issue and establish whether we have the means to handle it via our IT technical support desk and, if so, will do so directly. However, if the issue can only be resolved through your own IT resources, then we pass these calls back to you using our advanced ticketing system.

Do you need an on-site technical engineer? If you are running low on staff, then we will send one of our engineers to act as your representative to resolve any technical problems at the source.

To see in further detail how our UK technical support services will help you, read through how it works.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_column_text]

Why choose entrustIT?

When you need technical support in the UK, then we recommend you apply for the hosted technical UK support we provide at entrustIT. entrustIT is a leading organising in IT facilities, finding innovative solutions to your technical problems anywhere in the world. Using our cloud based servers, we help you to back up important data, find resolutions to your technical problems and establish creative, technical solutions that keep you up to date with your SLA targets.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_column_text]

Find out more

Discover what more entrustIT will do to improve the efficiency of your company with our hosted technical support in the UK. Email your questions to enquiries@entrustit.co.uk or call 0330 002 0045.